1
What Information We Collect
From the moment you open an account on GGBett through every interaction on the platform, certain data is collected. This data falls into three categories: what you provide directly, what is collected automatically, and what comes through third parties.
Information Provided Directly:
Full Name
Date of Birth
Email Address
Mobile Number
Current Address
National ID
Payment Information
KYC Photos & Selfie
Automatically Collected Data:
- IP address and device type (mobile, tablet, PC).
- Browser type and operating system information.
- A log of which pages you visited on the platform and how long you spent on each.
- Gaming history, bet records, and full transaction details.
- Login and logout timestamps and location data (if permission has been granted).
2
How Your Information Is Used
GGBett uses collected data only for legitimate and specific purposes. Each use case is clearly explained below:
- Account Management: For registration, login, password recovery, and KYC verification.
- Payment Processing: To process deposits and withdrawals securely.
- Fraud Prevention: To detect and prevent suspicious activity.
- Customer Support: To resolve your issues and complaints promptly.
- Personalised Experience: To provide game suggestions and offers tailored to your preferences.
- Legal Obligation: To retain information required to meet regulatory and legal obligations.
- Responsible Gaming: To monitor your gaming behaviour and issue alerts where necessary.
GGBett never sells your data without your knowledge or consent.
3
Data Retention & Technical Security
GGBett uses internationally recognized technology to keep your data secure. Our servers and databases are always maintained to the latest security standards.
- SSL/TLS Encryption: All data transmitted between your browser and our servers is fully encrypted.
- AES-256 Encryption: Sensitive data stored in our database is secured with the highest level of encryption.
- Two-Factor Authentication (2FA): Add an extra layer of security to your login.
- Firewall & DDoS Protection: Measures in place to protect our servers from external attacks.
- Regular Security Audits: Regular vulnerability assessments conducted by third-party security experts.
Please note — no organization can guarantee 100% security on the internet. Use a strong password to protect your account and never share it with anyone.
4
Sharing Information with Third Parties
GGBett never sells your personal data. However, limited information may be shared with trusted parties in the following specific circumstances:
- Payment Processors: Necessary information shared with payment partners — including bKash, Nagad, and Rocket — to process transactions.
- KYC Verification Provider: Regulated third-party verification services used to confirm your identity.
- Legal Authorities: In response to a court order or a lawful request from a law enforcement authority.
- Security Partners: Specialist agencies engaged in fraud detection and prevention.
- Analytics Services: Anonymized or encrypted data used to improve platform performance.
Before sharing data with any third party, GGBett ensures that they comply with our privacy standards and that the information is used solely for its intended purpose.
5
Use of Cookies & Tracking Technologies
The GGBett website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve your experience on future visits.
- Essential Cookies: Used to maintain your login session and keep the platform's core functions running. These cannot be disabled.
- Performance Cookies: Used to analyse page load speeds and technical errors.
- Functional Cookies: To remember your preferred language and settings.
- Analytics Cookies: To understand which pages users spend the most time on (anonymised data).
You can disable non-essential cookies through your browser settings, though some platform features may not function as a result.
Every GGBett member has certain fundamental rights regarding their personal data. These rights are outlined in detail below:
Right to Access
You have the right to know what information we hold about you. Upon request, we will provide a full summary within 30 days.
Right to Rectification
If any information we hold about you is inaccurate or incomplete, you may request a correction.
Right to Erasure
In certain circumstances, you have the right to request the deletion of your data. However, information retained under a legal obligation may not be eligible for removal.
Right to Restrict Processing
You may request that we temporarily restrict the processing of your data under certain circumstances.
Right to Data Portability
You can request a copy of your data in a structured format such as CSV or PDF.
To exercise any of these rights, please contact us: support@ggbett.ws — We will respond within 30 days of receiving your request.
7
Protection of Children & Minors' Data
GGBett strictly does not collect or store any information from individuals under the age of 18. Users are required to confirm they are at least 18 years old when registering on the platform.
If we become aware that a minor's data has entered our system by mistake, that data will be deleted immediately and the associated account will be closed. We urge parents and guardians to enable parental controls on their children's devices.
GGBett does not retain data longer than necessary. Each category of data has a defined retention period:
- Account Information: For the full duration of the active account + 5 years after closure (as required by law).
- Financial Transaction Records: Minimum 7 years — required for legal and regulatory compliance.
- Gaming History: 3 years after account closure.
- KYC Documents: Retained for a defined period to meet legal obligations.
- Customer Support Chat Logs: 1 to 2 years.
Once the designated retention period expires, data is permanently and securely deleted.
9
Contact, Complaints & Policy Changes
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our customer support directly. We take all requests seriously.
- Email: support@ggbett.ws
- Response Time: Typically within 24–48 hours.
- Language: You can reach us in either Bengali or English.
GGBett reserves the right to update this Privacy Policy as needed. For significant changes, we will notify you in advance via your registered email. The latest version will always be available on this page.
